Complete Your Pool Care Routine with BioGuard Pool Complete™.
What do our customers say?
You have the best staff. Everyone I have interacted with, whether in the store or during opening/closing/maintenance, has been most pleasant. It’s clear you have a “customer first” culture!
Love you all!
Store staff are always great–they greet me with a smile on their faces, call me by name and always thank me. I really appreciate the service I get from everyone at the Gaithersburg location which I have been using since 2009.
Have nothing but great experiences with the retail, service and the management teams. Very knowledgeable, courteous, patient, and always pleasant and respectful. Wish I could say more!!
Been with you for over thirty years…you must be doing something right!
I really like the staff in the retail store. They are friendly and very knowledgeable. The staff in the service department are also very friendly. They show up on time for appointments and leave detailed notes of the work performed.
We were customers for 19 years and were always satisfied and felt that we were treated well and the prices were affordable.
Everyone that I have come in contact with at the store over the past years has been very knowledgeable and friendly. I enjoy visiting the store and appreciate the water testing service. Thank you.
We just completed the total renovation of our pool with Scott. His attention to detail and total involvement through out the entire process was amazing. We are very happy with the entire process.
Mike was great in helping me with the purchase of my Pentair motor. Installers were super!! Great job!!
Service department and store personnel are knowledgeable, friendly and helpful. Pool closing/opening service always goes off without a hitch.
Staff is great! Stephanie and Mike have become our friends over the years.
WELCOME TO WATERCRAFTERS
We have been making poolside living easy and exceeding the expectations of swimming pool enthusiasts since 1982. Our staff is the best trained, most helpful, and most knowledgeable in the area. They are professionals. Most of our team members have been with us for over 10 years, and several have been with us for over 15. Their loyalty to us reflects our loyalty to you. Because we believe in offering honest, quality workmanship backed by superior customer service. Call us for information on water care, equipment repair and even renovations. Let us service all your water care needs so you can spend less time working on your pool and more time enjoying it.
Visit Our Store
Hours: Mon-Fri 9-6; Sat 9-5; Closed Sun
Have a question or need more information?