Customer Reviews
Watercrafters takes pride in providing 100% customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with Watercrafters.
Watercraft’s is amazing from start to finish! They truly took care of us like we were family. This entire season they were very patient and informative. The opened our swamp and scrubbed it until it looked brand new! Then they helped us maintain our water all summer with the greatest of ease! The members of the Watercraft’s family are so polite and respectful! They always go the extra mile. Now the season is over, and here they are again to close my pool, explain some more things to me. Watercrafts is the most patient and respectful Company that I’ve ever worked with, and I am looking forward to working with them again next year. Enjoy your winter see you next May!
Aarynne G. Rockville, MD
After not opening the pool last season we had a frog sanctuary. Watercrafters helped us get back to crystal clear water through product recommendations, a couple of service calls, and general know how. Happy to use them again and again, and a special thank you to Stephanie and Frank for your extremely helpful recommendations.
Alex H.
Outstanding customer service! Many thanks to Mike patiently listen to my concerns about my pool, and addressed all of them. The store is very organized also the associates are well trained and have the knowledge.
Anisa F.
Fun store with quality products. Michael in the store is wonderful! My interactions with their service department have always been A+.
Anjeli G.
New pool user and the staff at this location are super friendly and helpful. They explained everything, showed to me what I needed to use and even the amounts to be used base on the size of my pool based on the result of the water test.
Annoymous
Great service
Brett L.
People are friendly, knowledgeable, and no pressure on sales. I don’t own a pool, but my friend did, so I’ve been in a few times with him. Seems to be a good range of products available, and if they’re out of something you want they can probably order it for you.
David C.
I have been a customer of Watercrafters for over 10 years. Customer service is terrific, products are fairly priced. Winter sales help me save money for the summer season. When I have water problems the take the time to explain the problem and educate me to avoid any future issues.
David W.
Very helpful and knowledgeable staff. They are willing to take their time to educate me and explain what I need to do. They truly care which is why I always go to them with any questions.
David W. Potomac, MD
Will take care of your pool needs.