Service & Repair
Swimming Pool Service & Repair for Montgomery, Howard, Carroll, Southern Frederick Counties and the Surrounding Areas!
Our service team has over 130 years of combined experience. We require our technicians to be certified by the Association of Pool and Spa Professionals. Our staff spends countless hours during the offseason learning new technologies, so they are aware of industry changes and innovative new products. Providing our customers quality, skilled service and an outstanding customer experience is Watercrafters’ priority. We always strive to give you the best service possible so you can Make Poolside Living Easy!
POOL OPENINGS
Basic Pool Start Up
BASIC POOL START UP - $399
Your pool is put into operating condition. Watercrafters will provide and add an initial chlorine treatment. We will evaluate your system and advise you of any problems or concerns. The following services will also be performed as needed:
- Install gauges, plugs, directional returns & baskets
- Test fire heater
- Assemble automatic cleaner
- Install ladders & rails
- Perform basic on-site water testing
- Provide and add initial chlorine shock treatment
- Add Pool Opening Enzyme
- Work performed by Certified Service Professionals
- Provide summary of pool evaluation
*Water must be raised to operating level prior to service, which is half-way up the skimmer. 30 minutes allotted for each visit. If excessive cleanup or water/leaf removal is required, additional rates of $110 per half hour will apply. If you have a solid cover, any water on it should be removed prior to our arrival. Additional chemicals to balance the water may be necessary and are not included. Additional labor rates may apply. Additional fuel charge of $10 will apply.
Pool Cover Removal
The cover is hosed, removed, folded, and stored. Stow-Away is included with solid covers to help protect your solid cover.
- Loop-Loc, Meyco, or other mesh safety cover removal & lower anchors for safety covers - $135
- Loc-Solid & lower anchors for safety covers (vinyl, poly or other solid cover removal); water bags drained & folded for solid tarp covers; thorough scrubbing of solid cover w/ Stowaway - $195
- Additional fuel charge of $10 will apply
Additional Services Available at Time of Opening
- Cover Removal - $135-$195
- Vacuuming/Debris scooping - $110/half hr
- Surcharge: Pool-Spa Combo - $30
- Surcharge: Raised Wall Cover - $30 - $80
- Reinstall pump motor - $30 each
- Safety cover anchor replacement/repair - $10/ea +anchor
- Second cover removal - $135
- BioGuard Cell cleaner 1 qt. for Mineral Springs or Salt pool - $22.99
- Additional service repairs - $110/half hr +materials (as allowable)
- Second Filter System $110
- Surcharge: Drop in stairs installation $75
- Reinstall or Remove Cover Wall Anchors - $50
- Additional fuel charge of $10 will apply
POOL CLOSINGS
Complete Closing With Cover
PLAN A: Complete Closing With Cover – $525
- Lower water level as needed
- Backwash filter and/or hose off elements
- Remove water from underground pipes and apply antifreeze as needed
- Remove drain plugs
- Winterize filtration equipment, heater, cleaner, etc.
- Install customer’s freeze plugs
- Remove and store ladders, rails, and automatic pool cleaner as requested
- Provide and add winter chemical kit featuring Winter Algaecide from BioGuard
- Cover pool using customer’s pool cover
- Provide a pool evaluation and Watercrafters' Winter Warranty
- Work performed by our Certified service technician
Complete Closing No Cover
PLAN B: Complete Closing No Cover – $450
- Lower water and backwash or hose filter
- Winterize equipment and underground lines, add antifreeze as needed
- Remove and store ladders, rails and automatic pool cleaner as requested
- Provide and add winter chemical kit
- Provide a pool evaluation and Watercrafters' Winter Warranty
- Work performed by our Certified service technician
Blowout Underground Lines Only
PLAN C: Blowout Underground Lines Only – $379
- Lower water level as needed
- Remove water from underground pipes and add antifreeze as needed
- Backwash filter and/or hose off elements
- Winterize filtration equipment
- Install customer’s freeze plugs
- Provide a pool evaluation and Watercrafters' Winter Warranty
- Work performed by our Certified service technician
Additional Services Available
- Vacuuming/Debris scooping - $110/half-hr (at time of closing)
- Surcharge: Winterization pool-spa combo - $30
- Surcharge: Winterization of pop-up cleaning system - $50/head (max $100)
- Surcharge: Raised wall cover - $30 - $80
- Surcharge: Reinstall/remove cover wall anchors - $50
- Winterization of second filter system - $110
- Removal of pump motor - $30 each
- Removal of drop-in steps - $75
- Safety cover anchor replacement/repair - $10/ea +anchor
- Plugs and paramount plugs - $4-$32/ea
- Second cover put on - $135
- Off-season cleaner tune-up/ overhaul - $99+parts
- Off-season grid/cartridge deep cleaning & repair - $110+parts
- Pool closing complete enzyme treatment - $49.99
- Scale Inhibitor for newly plastered pools, 1 qt. - $31.99
- Mid-winter chemical treatment (1 booster kit treats up to 24k gal) - $44.99
- $10 fuel charge will apply
Equipment Repair
Properly operating equipment is just as important as proper water chemistry. Watercrafters’ technicians work on almost all types of pool equipment. Among the many brands that we service regularly are:
Heaters: Pentair, Jandy, Raypak, Sta-Rite, & Teledyne-Laars
Filters: Pentair, Jandy, American Products, Anthony, Purex, Zodiac, Hayward, Pac-Fab, & Sta-rite
Pumps: Pentair, Zodiac, Jandy, Anthony, Hayward, Polaris, and Sta-rite
Automatic Cleaners: Polaris
Controls: Pentair- Compool, Easy Touch, IntelliTouch and Jandy – IAqualink
Feeders/Chlorinators: Mineral Springs, Intellichlor Salt Generator, Hayward, Nature2, Fusion, AquaPure, Aqua-Rite, and TruClear.
Vacation Service
$149/visit plus chemicals first half-hr. (Each additional half-hr. $110)
Going on holiday with the family? Let Watercrafters check on things’ poolside. Our crew will (as needed):
- Empty skimmer and pump baskets
- Backwash / clean your filter
- Test your water and add your chemicals
- Light vacuuming
*30 minutes allotted for each visit. If excessive cleanup is required (storm clean up, party clean up, etc.), additional rates of $110 per half hour will apply. $10 fuel charge will apply. You'll come home to a beautiful backyard retreat!
Winter Services
OFF-SEASON CHECKUP- 2 Visits $230 ($149 for 1 Visit) : November through March
30 minutes allotted for each visit. The crew will perform the following services as needed:
- Blow off Deck & Basic water and/or leaf removal from solid cover
- Inspect and replace water tubes (additional charge for tubes)
- Provide & add off-season shock treatments to pools with mesh cover
- Lower water to the appropriate level
- Adjust cover and/or spring tension
- Test pH and adjust with customer’s chemicals
- General site inspection and notify customer of any potential issues
*If excessive cleanup or water/leaf removal is required, additional rates of $110 per half hour will apply. $10 fuel charge will apply.