Service & Repair

Service & Repair

Our service team has over 130 years of combined experience. We require our technicians to be certified by the Association of Pool and Spa Professionals. Our staff spends countless hours during the offseason learning new technologies, so they are aware of industry changes and innovative new products. Providing our customers quality, skilled service and an outstanding customer experience is Watercrafters’ priority.  We offer you the best service possible so you can Make Poolside Living Easy!

Basic Pool Start Up

Basic Pool Start Up

BASIC POOL START UP - $335
Your pool is put into operating condition. Watercrafters will provide and add an initial chlorine treatment. We will evaluate your system and advise you of any problems or concerns. The following services will also be performed as needed:

  • Install gauges, plugs, directional returns & baskets
  • Test fire heater
  • Assemble automatic cleaner
  • Install ladders & rails
  • Perform basic on-site water testing
  • Brush tile line and pool walls
  • Remove winterizing plugs
  • Blow leaves and debris from pool/spa deck area
  • Blow/clean pool equipment area from leaves as needed
  • Provide and add initial chlorine shock treatment
  • Start-up circulation system (pool must be full)*
  • Visual evaluation of the pool
  • Work performed by APSP Certified Service Technician

*Water must be raised to operating level prior to service, which is half-way up the skimmer. A return visit to start pool because water level was down at opening will be $90/half hour. If you have a solid cover, any water on it should be removed prior to our arrival. Water/leaf removal is available at an additional charge of $90 per/half hour.

Pool Cover Removal

Pool Cover Removal

The cover is hosed, removed, folded, and stored. Stow-Away is included with solid covers to help protect your solid cover.

  • Loop-Loc, Meyco, or Other Mesh Safety Cover Removal $100
  • Lower anchors for safety covers
  • Loc-Solid, Vinyl, Poly or Other Solid Cover Removal $150
  • Water bags drained & folded for solid tarp covers
  • Thorough Scrubbing of Solid cover w/ Stowaway $100
Additional Services Available

Additional Services Available

  • Vacuuming/Leafmastering - $90/half-hr at time of closing
  • Surcharge: Winterization Pool-Spa Combo - $25
  • Surcharge: Winterization of pop-up cleaning system - $50/head (max $100)
  • Winterization of second filter system - $50
  • Removal of pump motor - $30 each
  • Raised Wall Cover Install Surcharge - $25 - $75
  • Anchor Replacement/Repair - $10 per anchor
  • Automatic cover pump- 1700gph automatic on/off - $249
  • Off-season Polaris overhaul - $90+parts
  • Off-season grid/cartridge cleaning & repair - $90+parts
  • Scale Inhibitor - $24
  • Booster Kit (Mid-Winter Chemical Treatment) - $30
  • Extra chemicals for pools over 25×45 - $40
Complete Closing With Cover

Complete Closing With Cover

PLAN A: Complete Closing With Cover – $425

  • Lower water level as needed
  • Backwash filter and/or hose off elements
  • Remove water from underground pipes and apply antifreeze as needed
  • Remove drain plugs
  • Winterize filtration equipment, heater, cleaner, etc.
  • Install customer’s freeze plugs
  • Provide a pool evaluation and Watercrafters’ Winter Warranty
  • Remove and store ladders, rails, and automatic pool cleaner as requested
  • Provide and add winter chemical kit featuring Winter Algaecide from BioGuard
  • Cover pool using customer’s pool cover
  • Work performed by APSP Certified service technician
Complete Closing No Cover

Complete Closing No Cover

PLAN B: Complete Closing No Cover – $375

Same as PLAN A except customer puts on the cover.

Blowout Underground Lines Only

Blowout Underground Lines Only

Blowout Underground Lines Only – $299

  • Lower water level as needed
  • Remove water from underground pipes and add antifreeze as needed
  • Backwash filter and/or hose off elements
  • Winterize filtration equipment
  • Install customer’s freeze plugs
  • Provide a pool evaluation and Watercrafters’ Winter Warranty
  • Work performed by APSP Certified service technician
Additional Services Available

Additional Services Available

  • Vacuuming/Leafmastering - $90/half-hr (at time of closing)
  • Surcharge: Winterization pool-spa combo - $25
  • Surcharge: Winterization of pop-up cleaning system - $50/head (max $100)
  • Winterization of second filter system - $50
  • Removal of pump motor - $30 each
  • Raised wall cover surcharge - $25 - $75
  • Anchor replacement/repair - $10 per anchor
  • Automatic cover pump - $249
  • Off-season Polaris overhaul - $90+parts
  • Off-season grid/cartridge cleaning & repair - $90+parts
  • Bioguard Pool Closing Complete - $38
  • Bioguard Scale Inhibitor - $25
  • Bioguard Booster Kit (Mid-Winter Chemical Treatment) - $32
  • Extra chemicals for pools over 25×45 - $40

Equipment Repair

Properly operating equipment is just as important as proper water chemistry. Watercrafters’ technicians work on almost all types of pool equipment. Among the many brands that we service regularly are:

Heaters: Pentair, Jandy, Raypak, Sta-Rite, & Teledyne-Laars

Filters: Pentair, Jandy, American Products, Anthony, Purex, Zodiac, Hayward, Pac-Fab, & Sta-rite

Pumps: Pentair, Zodiac, Jandy, Anthony, Hayward, Polaris, and Sta-rite

Automatic Cleaners: Polaris

Controls: Pentair- Compool, Easy Touch, IntelliTouch and Jandy – IAqualink

Feeders/Chlorinators: Mineral Springs, Intellichlor Salt Generator, Hayward, Nature2, Fusion, AquaPure, Aqua-Rite, and TruClear.

Vacation Service

$120/visit plus chemicals
Going on holiday with the family? Let Watercrafters check on things’ poolside. Our crew will (as needed):

  • Empty skimmer and pump baskets
  • Backwash / clean your filter
  • Test your water and add your chemicals
  • Light vacuuming

*30 minutes allotted for each visit. If excessive cleanup is required (storm clean up, party clean up, etc.), additional rates of $90 per half hour will apply. You'll come home to a beautiful backyard retreat!

Winter Services

OFF-SEASON CHECKUP- 2 Visits $180
Two on-site visits over the course of the winter with shock treatments at each visit. The crew will perform the following services as needed:

  • Remove debris from top of cover
  • Provide and add off-season shock treatments to pools w/ mesh cover
  • Up to ½ hour of water and/or leaf removal from solid cover
  • Inspect and replace water tubes (additional charge for tubes)
  • Adjust cover and/or spring tension
  • Test pH and adjust with customer’s chemicals
  • Lower water level to 12” below skimmer
  • Adjust cover and/or spring tension
  • Blow off deck
  • General site inspection and notify customer of any potential issues
  • Services are prepaid at signup

*30 minutes allotted for each visit. If excessive cleanup or water/leaf removal is required, additional rates of $90 per half hour will apply.