You have the best staff. Everyone I have interacted with, whether in the store or during opening/closing/maintenance, has been most pleasant. It’s clear you have a “customer first” culture!

Store staff are always great–they greet me with a smile on their faces, call me by name and always thank me. I really appreciate the service I get from everyone at the Gaithersburg location which I have been using since 2009.

Have nothing but great experiences with the retail, service and the management teams. Very knowledgeable, courteous, patient, and always pleasant and respectful. Wish I could say more!!

Been with you for over thirty years…you must be doing something right!

I really like the staff in the retail store. They are friendly and very knowledgeable. The staff in the service department are also very friendly. They show up on time for appointments and leave detailed notes of the work performed.

We were customers for 19 years and were always satisfied and felt that we were treated well and the prices were affordable.

Everyone that I have come in contact with at the store over the past years has been very knowledgeable and friendly. I enjoy visiting the store and appreciate the water testing service. Thank you.

We just completed the total renovation of our pool with Scott. His attention to detail and total involvement through out the entire process was amazing. We are very happy with the entire process.

Mike was great in helping me with the purchase of my Pentair motor. Installers were super!! Great job!!

Love you all!

Service department and store personnel are knowledgeable, friendly and helpful. Pool closing/opening service always goes off without a hitch.

Staff is great! Stephanie and Mike have become our friends over the years.